Privacy Policy

Last updated: 01-09-2025

1Veritas (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with us.

We encourage you to read this Privacy Policy carefully. By using our website, you agree to the terms set out here.

1. Who We Are

1Veritas provides guided legal assistance, coaching, and resources in areas such as family, employment, and immigration matters.
We are not solicitors and are not regulated by the Solicitors Regulation Authority (SRA). Instead, we provide support services to help individuals prepare, stay organised, and feel confident in managing their legal affairs.

  • Business Name: 1Veritas (trading as 1Veritas Legal Assistance)

  • Registered Address: [Insert address]

  • Contact Email: [Insert email address]

  • Contact Phone: [Insert number]

2. What Information We Collect

We may collect the following categories of personal information:

  • Identity Information: name, date of birth, gender

  • Contact Information: email address, phone number, postal address

  • Case Information: details you choose to share with us relating to family, employment, or immigration matters

  • Technical Information: IP address, browser type, device type, cookies, and usage data when you browse our site

  • Financial Information: payment details when you purchase our services

  • Communications: records of emails, forms, calls, or WhatsApp messages exchanged with us

3. How We Collect Information

We collect personal data when you:

  • Submit a form on our website (contact form, booking, downloads)

  • Sign up for our newsletter or updates

  • Engage our services (via online forms, calls, or meetings)

  • Visit our website (through cookies and analytics tools)

4. How We Use Your Information

We process your personal data for the following purposes:

  • To provide our services (legal assistance, coaching, resources)

  • To communicate with you (responding to queries, booking appointments, sending updates)

  • To process payments and issue invoices

  • To improve our website and services (analytics, user experience)

  • To comply with legal and regulatory obligations

  • To send newsletters, guides, and marketing (only if you opt-in)

5. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • Consent: when you sign up for newsletters or voluntarily provide information

  • Contract: when we deliver services you request

  • Legal Obligation: when required by law or regulation

  • Legitimate Interests: for improving services, marketing (opt-in only), and site security

6. How We Share Your Information

We do not sell or rent your data. We may share your personal data only when:

  • With service providers (e.g., website hosting, email newsletter platforms, payment processors) under strict confidentiality agreements

  • With legal professionals (solicitors, mediators) if you instruct us to refer you

  • If required by law, regulation, or court order

  • In case of business transfer or restructuring (with safeguards in place)

7. International Data Transfers

If we use third-party tools or cloud services that transfer data outside the UK/EEA (e.g., US-based platforms), we ensure compliance through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. How We Protect Your Data

We use appropriate technical and organisational measures to safeguard your information, including:

  • Encrypted communications (SSL certificates)

  • Secure storage and access controls

  • Data minimisation and limited retention

  • Staff confidentiality agreements

9. Data Retention

We retain personal data only as long as necessary:

  • Case-related data: up to 6 years after service completion (to comply with legal limitation periods)

  • Contact and newsletter data: until you unsubscribe or request deletion

  • Technical data (cookies/analytics): per provider retention policies (see Cookies Policy)

10. Your Rights

You have the following rights under UK GDPR:

  • Access – to request a copy of your data

  • Rectification – to correct inaccurate or incomplete data

  • Erasure – to request deletion of your data (“right to be forgotten”)

  • Restriction – to limit how your data is used

  • Data Portability – to receive your data in a transferable format

  • Object – to certain uses (e.g., marketing)

  • Withdraw Consent – at any time where processing is based on consent

To exercise your rights, contact us at [Insert email].

11. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse usage, and enhance your experience.
For details, see our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

13. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children. If we become aware that we have, we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions, concerns, or complaints about how we handle your data, please contact us:

  • Email: info@1veritas.uk

If you are not satisfied, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk